Our Policy and Information at Lucky Wonders

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Offline Mail Order Form Disclaimer Product Measurements

All customer information is confidential. We believe that most personal information should be kept private. We do not release any credit card information, addresses and any other personal information without the permission of the customer. We may e-mail you occasionally about our new products or new services that may interest you. However, we can remove you from our mailing lists at your request.

Secure Online Shopping

You will be assured of a secured connection during the merchandise ordering process. Your credit card transaction goes through Secure Socket Layer (SSL) connection, the industry standard method. The credit card numbers and your personal information are "encrypted" for protection from any unauthorized access.

We accept Visa, MasterCard, American Express, Discover and Check or Money Order (Sorry, No C.O.D.'S).

Return Policy: a 30-day, 100% customer satisfaction guarantee

At Lucky Wonders the customer satisfaction is very important. We want you to be happy with our merchandise

and the service. Therefore, if you are not satisfied with our product for any reason, you may return it within 30 days for a full refund (excludes all shipping and handling fee) or for an exchange or for store credit. But, first, please do

notify us by email of your intention to return the product. The returning product must be in the good original condition as we have shipped to you. Please make sure to include the invoice and any other materials that came along with the merchandise to secure the product. We recommend that the returning product be certified. As soon as we receive and process the returned merchandise, we will notify you of your refund by email.

Shipping & Handling

Free shipping on orders over $60.00 within the continental United States.

(excludes the products from Amazon.com)

				Region 1	Region 2	Region 3
Orders up	to	$10.00	add	$4.70	$4.90	$4.90
$10.01	to	$20.00	add	$5.60	$6.20	$6.70
$20.01	to	$40.00	add	$6.70	$7.20	$8.30
$40.01	to	$60.00	add	$7.70	$8.20	$10.30
$60.01	to	$80.00	add	Free	Free	$12.30
Orders over		$80.00	add	Free	Free	$14.50

Region 1: AZ, CA, CO, ID, MT, NV, NM, OR, TX, UT, WA, WY (Western States, excluding Alaska and Hawaii)

Region 2: AL, AR, CT, DE, DC, FL, GA, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NH, NJ,

NY, NC, ND, OH, OK, PA, RI, SC, SD, TN, VT, VA, WV, WI (Midwestern and Eastern States)

Region 3: P.O. Box address, Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands (U.S.)

AP, AA, AE (APO/FPO military addresses)

Free shipping does not apply to sales tax.

Free shipping does not apply to international orders.

We ship via USPS, FedEx & UPS. Domestic orders take about 1 - 5 business day(s) for delivery depending on the shipping addresses. The above shipping & handling fees apply to domestic deliveries only, including Alaska, Hawaii, Puerto Rico and Virgin Islands. For International orders, please e-mail us for inquiry before you place an order.

Offline Mail Order Form

In case if you don't feel comfortable ordering online, we have a mail order form just for that purpose. Simply click on Offline Mail Order Form. Print the form, fill out the order of your choice and mail it to us. You may also order by phone at (818) 633-1635 or e-mail to us at shop@luckywonders.com.

Product Measurements

Our measurements are approximate. Unless specified with diameter (D), the products are generally measured from front left to right (length: L or width: W), from front to back (depth: D) and from bottom to top (height: H). The weights are generally rounded to a higher ounce.

Disclaimer

We make no claims to the effectiveness of our products. We make no guarantee, warranty or promises for the accuracy of the information displayed on our web site (www.luckywonders.com). We are not liable for any disappointment such as financial losses, misfortunes, injuries or any other negative effects that may coincide with the purchases of our products.

Copyright Information

Mailing Address

Lucky Wonders

17939 Chatsworth Street, Suite 421

Granada Hills, CA 91344

U.S.A.

(818) 633-1635


Lucky Wonders is an exclusively online retail business. The orders from online, phone or mail are delivered via USPS, FedEx or UPS. No other forms of delivery or pick up are available.

We reserve the right to refuse to do business with anyone.

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